How long will it take to receive my order?

Standard shipping normally takes 2-6 days, but varies by supplier. Estimated timelines are supplier provided and visible on each product page, and added to your cart for convenience as product order shipping timeline notes.

How to track my order?

Yes! Track your order via the My Account portal on SleepGalleria.com, or through email and SMS notifications providing updates on processing, shipment, and delivery scheduling.Note: You must opt into receive messages for automated shipping updates.

Do you offer free shipping?

Yes! We provide free shipping every day, on every purchase, with no minimums. From sleep masks to mattresses, your order ships free to the contiguous US, ensuring your wellness journey starts without barriers.

We ship to the contiguous United States, excluding Alaska, Hawaii, US territories, PO boxes, and military APOs. Sales tax applies based on your state and local rates, calculated at checkout.

What is your return policy?

Our hassle-free return process ensures confidence in your purchase:14-Day Window for Most Items: Return products like pillows or diffusers within 14 days from receipt.100-Day Mattress Trial: Test mattresses at home for 100 days; exchange or return if it’s not perfect (we recommend 30 nights to adjust).Non-Returnable Items: Adjustable bases and massage chairs are not eligible for return or exchange.Condition: Items must be like-new with tags and original packaging (mattresses can be fully tested but must be clean and resalable).Cancellations: Cancel orders free before the shipping label is created; after, use the standard return process.Refunds & Credits: Choose instant store credit upon return shipment or refunds processed in 3-6 business days to your original payment method.For full details, see our Return Policy.

Can I exchange an item?

For mattresses within the 100-day trial, direct exchanges are available. For other items, return the product and place a new order for the fastest swap. Non-returnable items (adjustable bases, massage chairs) cannot be exchanged.

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